First Login
When your Safety Leadership adds you to the system, you will receive an invite link via email. Clicking this link opens the Complete Account Setup page, where you create your password and activate your account.
Step-by-Step
1. Check Your Email
Look for an email from your organization’s safety team (e.g., safety@yourchurch.org) with the subject:
Welcome to the Safety Team
2. Click the Password Link
The email contains a secure link to set your password. This link expires after 24 hours.
If your link has expired, go to the login page and click “Forgot Password” to request a new one.
3. Create Your Password
Enter a strong password. Best practices:
- At least 8 characters
- Mix of letters, numbers, and symbols
- Avoid common words or patterns
4. Log In
After setting your password, you will be redirected to the login page. Enter your email and new password.
5. Accept the Covenant of Confidentiality
After your first login, you will see the Covenant of Confidentiality & Acceptable Use. This is a mandatory agreement — you cannot access any other page until you accept it.
- Read through the full covenant (it covers confidentiality, acceptable use, and professional standards)
- Click “I Accept the Covenant” to proceed
- Your IP address and timestamp are recorded for audit purposes
- If the covenant is updated in the future, you will be prompted to accept again
You must accept the Covenant of Confidentiality before you can access your dashboard or any other part of the platform. This stewardship agreement protects The Flock and your fellow Safety Team Members.
6. Access Your Dashboard
Once you have accepted the covenant, you will be taken to your dashboard. Your view depends on your role — see Navigating the Dashboard for details.
Forgot Your Password?
If you need to reset your password at any time:
- Go to the login page
- Click “Forgot Password”
- Enter the email address associated with your account
- Check your inbox for a password reset link
- Click the link and create a new password
The reset link expires after 24 hours. If it expires, simply request another one.
Troubleshooting
| Issue | Solution |
|---|---|
| Never received the email | Check your spam folder. Contact your Coordinator if still missing. |
| Link expired | Use “Forgot Password” on the login page to request a new link. |
| Password not accepted | Ensure it meets the minimum requirements (8+ characters). |
| Account inactive or ineligible | Your account may have been deactivated by an Organization Admin. The platform will sign you out automatically. Contact your Safety Leadership to restore access. |
Next Steps
Once logged in, continue to Navigating the Dashboard.
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