Notification Preferences
Control what email notifications you receive from N4 Safety.
What Notifications Are Available?
The platform may send emails for:
| Notification Type | Description |
|---|---|
| Schedule Reminders | Upcoming shift reminders before your assignment. |
| Swap Requests | When someone requests or accepts a swap. |
| Critical Bulletins | High-priority safety alerts. |
| Policy Updates | New or updated policies requiring acknowledgement. |
| Compliance Reminders | Expiring certifications or overdue items. |
| Training Announcements | New training sessions available for signup. |
Critical Bulletins may always be sent regardless of your preferences, as they’re essential for safety operations.
Accessing Notification Settings
- Click Profile in the sidebar.
- Look for the “Notifications” or “Preferences” section.
- Toggle individual notification types on or off.
How to Change Preferences
Toggle Email Notifications
Each notification type typically has a toggle switch:
- On — You’ll receive emails for this type.
- Off — Emails are suppressed (in-app notifications may still appear).
Save Your Changes
After adjusting toggles, click “Save” or “Update Preferences”.
What You Can’t Turn Off
Some notifications are mandatory for operational safety:
- Critical Bulletins — Essential alerts about threats or urgent safety matters.
- Account Security — Password reset confirmations and security notices.
Think carefully before turning off Schedule Reminders. Missing a shift impacts your team.
Email vs. In-App Notifications
| Channel | Behavior |
|---|---|
| Sent to your login email. Controlled by preferences. | |
| In-App | Always shown in the platform. Not affected by email preferences. |
Even if you turn off email notifications, you’ll still see alerts when you log in.
Tips
- Keep Critical Bulletins on — These are rare and important.
- Use reminders wisely — If you’re already disciplined about checking the app, you may not need all email reminders.
- Check spam folders — If you’re not receiving expected emails, check your spam/junk folder.
Troubleshooting
| Issue | Solution |
|---|---|
| Not receiving any emails | Check your spam folder. Verify your email address is correct. |
| Receiving too many emails | Adjust your preferences to turn off non-essential notifications. |
| Can’t find notification settings | Look under Profile > Preferences or Settings. |
| Emails seem delayed | Email delivery can take a few minutes. Check spam if missing. |
You’ve completed the Profile guides! Explore other sections like Compliance or Incidents to learn more.
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