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ProfileUpdating Contact Info

Updating Contact Info

Keep your contact information current so your team can reach you when needed.

What You Can Update

FieldDescription
Phone NumberYour mobile or contact number for emergency use.
Preferred NameNickname or “goes by” name for display purposes.

Your email address and legal name are controlled by Admins. Contact your Coordinator if those need to change.

How to Update

Step 1: Go to Your Profile

Click Profile in the sidebar.

Step 2: Find the Contact Section

Locate the Contact Information or Personal Details section.

Step 3: Edit Your Information

Click “Edit” or the pencil icon to enable editing.

Step 4: Make Your Changes

  • Phone Number — Enter your updated number with area code.
  • Preferred Name — Enter a nickname if you go by something other than your legal first name.

Step 5: Save

Click “Save” or “Update” to confirm your changes.

About Preferred Name

The Preferred Name field is optional but useful if:

  • You go by a nickname (e.g., “Mike” instead of “Michael”)
  • You prefer a middle name
  • You have a commonly used short name

Your preferred name appears in schedules and team lists. Your legal name remains on official records.

Why Accurate Contact Info Matters

Your phone number may be used for:

  • Emergency contact — If something happens during a service.
  • Schedule changes — Last-minute coverage needs.
  • Leadership outreach — Important team communications.

Keep your phone number current. If Leadership can’t reach you during an operational situation, it could impact the team’s response.

Troubleshooting

IssueSolution
Can’t edit emailContact your Admin — email changes require verification.
Changes not savingEnsure required fields are complete, then try again.
Name appears wrong elsewhereSome displays use cached data — it may take a moment to update.

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