Creating a POC (Leadership Only)

Creating a new Person of Concern (POC) record is a responsibility limited to safety leadership and coordinators. This guide outlines the process.

When to Create a POC

Create a profile when an individual:

• Has been issued a Criminal Trespass Warning (CTW).
• Has demonstrated behavior requiring ongoing monitoring (Watch).
• Has been explicitly banned by church administration.
• Is a known sex offender attending services (manage per policy).

Step-by-Step Creation

1. Navigate to the POCs section.
2. Click the New POC (or +) button.
3. Basic Info: Enter Name and Status (Watch, Warned, etc.).
4. Description: Fill in as much physical detail as possible.
5. Photos: Upload a clear face photo. This is critical for team recognition.
6. Vehicle: Enter vehicle details if known.
7. Click Create.

Linking Incidents

A POC profile is most useful when linked to the behaviors that caused it.

• After creating the profile, go to the Incidents tab.
• Link existing incidents or create a new incident report associated with this person.

Best Practices

• Photos are Key: A name without a face is often useless to a volunteer team. prioritize getting a visual.
• Objective Descriptions: Use objective language involved in behavior descriptions. Avoid emotional or subjective labels.
• Update Frequently: If a subject’s appearance changes (beard, hair color), update the profile details.

Archiving

If a person is no longer a concern (e.g., moved away, reconciled):

• Change their status to Archived.
• This hides them from the active list but preserves the history.

See Also

• CTW Documentation — Specifics for CTW entries.