Creating a POC (Leadership Only)

Creating a new Person of Concern (POC) record is a responsibility limited to safety leadership and coordinators. This guide outlines the process.

When to Create a POC

Create a profile when an individual:

• Has been issued a Criminal Trespass Warning (CTW).
• Has demonstrated behavior requiring ongoing monitoring (Watch).
• Has been explicitly banned by church administration.
• Is a known sex offender attending services (manage per policy).

Step-by-Step Creation

1. Navigate to the POCs section.
2. Click the New POC (or +) button.
3. Basic Info: Enter Name and Status (WATCH, WARNED, CTW, or BANNED).
4. Description: Fill in as much physical detail as possible.
5. Photos: Upload a clear face photo. This is critical for team recognition.
6. Vehicle: Enter vehicle details if known.
7. CTW Fields (if status is CTW): Enter the CTW issued date, expires date, case number, recording authority, and link the related CTW incident.
8. Click Create.

Linking Incidents

Incidents are linked to a POC from the incident side, not from the POC profile. When adding updates to an incident, you can use the Link POC action to associate a Person of Concern.

The POC detail page displays all linked incidents as a read-only list. You cannot add or remove incident links from the POC profile directly.

Best Practices

• Photos are Key: A name without a face is often useless to a volunteer team. Prioritize getting a visual.
• Objective Descriptions: Use objective language in behavior descriptions. Avoid emotional or subjective labels.
• Update Frequently: If a subject’s appearance changes (beard, hair color), update the profile details.

See Also

• CTW Documentation — Specifics for CTW entries.