Managing Compliance Tracks
Compliance Tracks define the requirements that apply to different categories of team members. This guide explains how to create, configure, and assign tracks.
Understanding Compliance Tracks
A Compliance Track is a collection of requirements that “stack” onto a member. Examples:
| Track | Requirements | Assigned To |
|---|---|---|
| Core Member | Background Check, CPR, Policy Acknowledgement | All members |
| Armed (Civilian) | + Firearms Qualification, Range Training, Liability Waiver | Civilian armed members |
| Armed (LEO) | + Proof of LEO Status, Training Record | Law enforcement members |
| Onboarding | Questionnaire, Interview, Background Check | New applicants |
Members can have multiple tracks assigned. Requirements from all tracks apply.
Accessing Compliance Configuration
- Navigate to Admin in the sidebar.
- Click on Compliance or Compliance Tracks.
- The configuration screen shows all tracks and their requirements.
Track Components
Each track contains:
| Component | Description |
|---|---|
| Track Name | Descriptive name (e.g., “Civilian Armed”) |
| Requirements | List of compliance items in this track |
| Auto-Assign Rules | Optional: Auto-apply based on role |
Requirement Types
Tracks can include various requirement types:
| Type | Description | Verification |
|---|---|---|
| Document | Uploaded proof (certificate, license) | File upload |
| Certification | Training completion with expiration | Date entry |
| Questionnaire | Form responses | Survey completion |
| Verification | Manual leadership confirmation | Admin marks complete |
| Policy | Policy document acknowledgement | Signature |
Creating a New Track
- Click Add Track (or the + button).
- Enter the track name and description.
- Add requirements to the track.
- Configure auto-assign rules (optional).
- Click Save.
Adding Requirements to a Track
- Open the track for editing.
- Click Add Requirement.
- Configure the requirement:
| Field | Required | Description |
|---|---|---|
| Name | ✅ Yes | Display name (e.g., “Background Check”) |
| Type | ✅ Yes | Document, Certification, etc. |
| Renewal Period | Optional | Months until expiration (0 = never expires) |
| Description | Optional | Instructions for the member |
| Blocking | Optional | Whether this blocks readiness if missing |
- Save the requirement.
Changes to requirements affect all members with this track. Plan carefully before modifying.
Assigning Tracks to Members
Tracks can be assigned:
Manually
- Open a member’s profile.
- Navigate to the Compliance section.
- Click Manage Tracks.
- Add or remove tracks.
- Save.
Automatically
Configure auto-assign rules to apply tracks based on:
- Global Role (e.g., all “Members” get “Core Member” track)
- Account Status (e.g., “Applicant” status gets “Onboarding” track)
Expiration Logic
Requirements with renewal periods:
- Valid — Current and not expiring soon.
- Expiring — Within 30 days of expiration (Yellow indicator).
- Expired — Past expiration date (Orange indicator).
- Missing — Never uploaded/completed (Orange indicator).
The system sends reminder emails 30 days before expiration (if notifications are enabled for the member).
Best Practices
- Layer Tracks — Use a base track for all members, add specialized tracks for subgroups.
- Clear Names — Make requirement names self-explanatory.
- Realistic Periods — Set renewal periods that match real-world requirements.
- Document Changes — Keep notes when modifying track configurations.
- Test First — Assign a new track to yourself or a test account before broad rollout.
Common Configurations
Church Safety Team Example
| Track | Auto-Assign | Requirements |
|---|---|---|
| Core Member | Role = Member | Background Check (24mo), CPR (24mo), Core Policies |
| Armed Civilian | Manual | Firearms Qual (12mo), Range Training (12mo), Armed Policy |
| Squad Lead | Role = Squad Lead | Leadership Training |
| Onboarding | Status = Applicant | Questionnaire, Interview, Background Check |
See Also
- Admin Panel Overview — Other admin functions.
- Compliance Tracking — Member-facing compliance guide.
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