Pending Review Status

After you upload a proof document, the compliance item enters a Pending Review state. This guide explains what to expect during the review process.

The Review Workflow

1. You Upload: You submit a document for a compliance requirement.
2. Submission Visible: Your submission is visible to leadership in the Command Center approvals queue.
3. Leadership Reviews: A coordinator or leader examines your submission.
4. Decision Made: The item is either Approved or Rejected.

What “Pending Review” Means

While an item is pending review:

• It is not counted as Valid for readiness purposes.
• Your overall readiness may still show Orange or Yellow.
• You can re-submit with updated proof at any time, which will restart the review process.

[!TIP] If your item has been pending for an extended period, reach out to your squad lead or coordinator.

Approval

When your document is approved:

• The item status changes to Valid.
• The new expiration date (if applicable) is recorded.
• Your readiness state is recalculated.

Rejection

If your document is rejected:

• You will see a Rejected status with the rejection reason displayed on your Compliance page next to the item.
• The item reverts to its previous state (Expired or Missing).
• You can upload a new document to try again.

[!NOTE] Common rejection reasons include: illegible documents, missing information, or expired credentials on the document itself.

How to Respond to a Rejection

1. Read the rejection reason on your Compliance page.
2. Obtain a corrected or updated document.
3. Re-upload following the Uploading Proof Documents guide.

Processing Time

Review times vary by organization and leadership availability. Typical turnaround is 1-5 business days. If you have an urgent need (e.g., an upcoming assignment), contact your leadership directly.

See Also

• Uploading Proof Documents — The upload process.
• Understanding Expiration Dates — Plan for renewals.