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Command CenterCommand Center Overview

Command Center Overview

The Command Center is your bird’s eye view of the safety ministry. It brings together the information that matters most — open incidents, roster readiness, and pending approvals — so you can stay informed and act quickly without digging through individual pages.

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Admin & Oversight: The Command Center is available to Organization Admins and Oversight roles. You will see it in the sidebar when you log in.

At a Glance

The top of the Command Center displays four stat cards that summarize the current state of your ministry:

CardWhat It Shows
Open IncidentsCount of incidents with a status of Open or LEO Handoff.
Roster SizeTotal Safety Team members, with Active and Reserve counts below.
Squad LeadsNumber of members currently serving as Squad Leads.
Pending ApprovalsCompliance documents awaiting your review. Highlighted when greater than zero and links directly to the Approvals queue.

Open Incidents

Below the stat cards, you will find the Open Incidents table displaying up to six of the most recent open incidents. Each row includes:

  • Report # — Links directly to the full incident record.
  • Type — The category of incident (Medical, Behavioral, CTW, etc.).
  • Occurred — Date and time the incident took place.
  • Status — A color-coded badge showing the current status.
  • Reporter — The Safety Team Member who filed the report.

If your ministry has more than six open incidents, use the “Review incidents” button at the bottom to navigate to the full Incident Repository.

Readiness Snapshot

The Readiness Snapshot gives you a quick distribution of your team’s compliance health across all four readiness states:

ColorState
🟢 GreenAll requirements valid and current.
🟡 YellowOne or more items expiring within 30 days.
🟠 OrangeOne or more items expired or missing.
🔴 RedAccount is Ineligible or Inactive.

Each state shows a colored dot and the number of members in that category. Click “Review compliance” to view the full breakdown in the Compliance section.

Roster Summary

The Roster Summary displays a grid of all six account statuses with their current counts:

StatusDescription
ActiveCurrently serving on the safety team.
ReserveAvailable but not on a regular rotation.
Leave of AbsenceTemporarily stepping away from service.
DeferredOnboarding paused or delayed.
InactiveNo longer actively serving.
IneligibleDoes not meet requirements for service.

Statuses with zero members appear dimmed so you can focus on what needs attention.

Quick Actions

Two quick action buttons at the bottom of the Command Center help you move to the most common next steps:

Next Steps

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